CardLink KB

MSP/reseller admin overview

MSP / reseller admins

If you manage CardLink for more than one client company, you're an MSP (reseller) admin. Your experience is similar to a single client admin's, but built around managing several companies from one account.

Open the admin console →

Where you land after signing in

One sign-in covers every client company you've been assigned. You land on My Clients — a list of only your own companies — and open one by clicking it. From there you see the same company page a single client admin sees for their own company: Overview, Domains, Cards, Aliases, Mailboxes, Self-Service, Overrides, Devices, and Settings tabs.

There's no client-switcher dropdown inside a company — to move to a different client, go back to My Clients and pick another.

Your menu

Your side menu has four items: My Clients, My Team, Changelog, and Settings. A single client admin sees "My Company" in place of the client list, and doesn't have a team page.

What's not in your view

Dashboard, Partners, Leads, Reports, the template authoring area, Transactions, and System pages are all CAD-staff only — you won't see them.

For what you can actually change within each client company, see Managing your clients. For managing your own team, see Your team.